Home      Log In      Contacts      FAQs      INSTICC Portal


The purpose of workshops is to provide a more interactive and focused platform for presenting and discussing new and emerging ideas. The format of paper presentations may include oral presentations, poster presentations, keynote lectures and panels. Depending on the number of presentations, workshops can be scheduled for 1 day or 2 days. All accepted papers will be published in a special section of the conference proceedings book, under an ISBN reference, and on digital support. All papers presented at the conference venue will be available at the SCITEPRESS Digital Library. SCITEPRESS is a member of CrossRef and every paper is given a DOI (Digital Object Identifier). The proceedings are submitted for indexation by SCOPUS, Google Scholar, The DBLP Computer Science Bibliography, Semantic Scholar, Engineering Index (EI) and Web of Science / Conference Proceedings Citation Index.


WUDESHI-DR 2021Workshop on User Decision Support and Human Interaction in Digital Retail
Chair(s): Zohreh Pourzolfaghar, Douglas Cirqueira and Gültekin Cakir

Workshop on
User Decision Support and Human Interaction in Digital Retail
 - WUDESHI-DR 2021

Paper Submission: July 30, 2021
Authors Notification: September 8, 2021
Camera Ready and Registration: September 17, 2021


Zohreh Pourzolfaghar
Maynooth University
Douglas Cirqueira
Dublin City University
Gültekin Cakir
Maynooth University

Digitalisation is transforming the retail industry into “Digital Retail”, a combination of physical retailing and digital technologies. At the same time, omnichannel customer journey, described as the simultaneous use of various channels by customers, emerged as a new phenomenon caused by changes in consumer behaviour.

Human-Computer Interaction brings a user-centric perspective into needs for utilizing computer/digital technologies, and for shaping those towards positive and engaging experiences.

Shaping these technologies for customer needs and enriching shopping experiences is essential, also fulfilling retailer requirements. The intersection of HCI and Digital Retail can bridge the gap for enabling and designing omnichannel and convenient shopping experiences to consumers and retailers equally.

This special session is organized by members of the Horizon2020 project PERFORM: www.perform-network.eu.